FAQ

• Hate the new mail system! Its much better to receive the emails DIRECT rather then keep logging in to get them from the mailbox. Oh well, I guess Tryst is just like all the other 'matching' site now, another shameless way to get more traffic.............I thought our registration fees being paid would dictate NOT logging in every time to get our emails?? Off to Ontario Couples - I guess! Please make it an OPTION if you are a gold member to have a choice whether or not we receive direct emails or not. Something to think about.
  
  
• Hi there, Thanks for responding to our ad. Wondering if you have any pics you could forward on to us. Hoping to hear from you soon
  
  
• Sandi.... I keep hearing something BIG is coming to the site... is it true... Rob
  
  
• I don't believe your statement that emails were being diverted as I have had no problems getting any emails. I now find you are trying to get members that are free to start paying for this service. You do give SandiBucks but the system does not allow any contact to arrange a get together. I know I have generated magazine sales for you since I've got responses and now you restrict me meeting with people. I want my mail to come to my email address on file not to remain on your website email.
  
  
• Hi Sandi, we are Bronze members and a happily married couple looking for another couple to swing with. Our ad CLEARLY states we are a couple ONLY looking for another couples and that we are NOT looking for single males BUT 1/2 of the replies we get are from single males trying to convince us that if we were REAL swingers we should meet them even though we clearly state we are not looking for singles (some are pretty nasty when we turn them down). What can we do?, it is really turning my wife off the whole lifestyle.
  
  
• How to I find my mailbox?
  
  
• Sandi, when I receive a reply to my ad how will I know about it?
  
  
• we are Bronze members but cannot access new mail. we understand you want us to upgrade and we are considering but we thought our "Sandi bucks" allowed some access to some members trying to contact us. thanks a lot we like tryst mag because it seems small and personal but we are not sure if it fits our needs thank you Mary and Darrell
  
  
• What are these "SandiBuck" things?
  
  
• Hi I just renewed my ad but I am not sure how to access the remaining 8 emails in my mailbox. Do I have to reply to the 5 previous before I can access them. And is a reply free to send because the one spot in the mailbox said replies are free, but I have tried a few times during the past week but couldn't because I ran out of "SandiBucks". And since I only have 5 as of today I will not be able to reply and view my messages if I have to use SandiBucks to send a reply. Thanks
  
  

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• Hate the new mail system! Its much better to receive the emails DIRECT rather then keep logging in to get them from the mailbox. Oh well, I guess Tryst is just like all the other 'matching' site now, another shameless way to get more traffic.............I thought our registration fees being paid would dictate NOT logging in every time to get our emails?? Off to Ontario Couples - I guess! Please make it an OPTION if you are a gold member to have a choice whether or not we receive direct emails or not. Something to think about.
  
  Yes, I am just like "all the other matching sites now" (Except I actually give a damn) and you know why? Because all I used to receive was complaints that my members don't respond to their Emails and it's true (30% of the Emails that I send out, specifically asking for a reply DON'T). With this new system my Members can actually login (and that is the only way the system can work) check to see if and when another member has read their reply AND send them another Email ALL FOR FREE! PLUS, that member can not delete the Emails out of their InBox unless they reply to it. I personally think that it is more than worthwhile to have to "Login" to pick up mail... you need to "Login" to Hotmail don't you... whats the difference?... Bottom line, not one complaint about members not replying to their mail since the new system went Online... It stays... Sandi
  
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• Hi there, Thanks for responding to our ad. Wondering if you have any pics you could forward on to us. Hoping to hear from you soon
  
  ads@trystmag.com wrote: Reply to Your TrystMag.com Ad: ****** Good News. A GOLD Member has just sent you an email To see your email just check your Members InBox at www.trystmag.com Click on Ads then Check My Mailbox Above is a copy of the robot email that is sent out each time you get a reply to your ad on my site... WAY above that is a copy of an Email I get at least a 1/2 dozen times a day (in one form or another)... PLEASE PEOPLE... Read the Emails I send you before you click on them :-) ....Sandi
  
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• Sandi.... I keep hearing something BIG is coming to the site... is it true... Rob
  
  Finally.... I can finally tell you all about my BIG project which I have been working on for months now. www.Trystmag.com now has it's own internal email system. This means that when you reply to an ad on my site it doesn't have to go anywhere to reach the person who placed the ad (and possible get lost on the way). This also means that you will be able to see when this person reads your reply. Why have we gone to this system? Well, email has become horribly unreliable, and we all need to adjust our expectations--and actions--accordingly. In a recent test it was determined that up to 40% of email no longer reaches its destination. This is mainly due to Spam filtering, which is a long way from perfect. Hotmail, for instance, deletes from your InBox what it feels is spam after seven days from its receipt (even if you have not logged in within the last two week to check your mail). Email is broken, and probably is not fixable without some earth-shattering changes.... I'm making earth shattering changes :-) ... Sandi
  
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• I don't believe your statement that emails were being diverted as I have had no problems getting any emails. I now find you are trying to get members that are free to start paying for this service. You do give SandiBucks but the system does not allow any contact to arrange a get together. I know I have generated magazine sales for you since I've got responses and now you restrict me meeting with people. I want my mail to come to my email address on file not to remain on your website email.
  
  Agreed, part of the "master plan" is to convert free members into paying members, it always has been and always will be BUT the main plan is to make the Email system more efficient and to make the members accountable and force them to reply to their mail.... in the past they have not! With the new TrystMail system you can track your outbound mail and tell exactly when it was read and the person you replied to can not delete that message without replying back to you. You are allowed to contact the person that replies to your ad. BUT it cost a SandiBuck to read that reply... to reply back is free and you are more than welcome to set up a meeting through that reply. Bottom line... it costs big $$$ to run this site (and any other quality site for that matter) and it needs to pay for itself. Yes the website generates magazine sales but not nearly enough to cover the cost of the website. Each division (magazine and website) are operated as a separate profit center and needs to support itself. Sorry, but the new system appears to be working and I have no plans to revert back to the direct email system (or throw away the $3000.00 of direct programming costs or the couple of hundred hours of my time I have invested in it) .... Sandi (who may not always tell you what you want to hear, but will always tell you the truth!)
  
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• Hi Sandi, we are Bronze members and a happily married couple looking for another couple to swing with. Our ad CLEARLY states we are a couple ONLY looking for another couples and that we are NOT looking for single males BUT 1/2 of the replies we get are from single males trying to convince us that if we were REAL swingers we should meet them even though we clearly state we are not looking for singles (some are pretty nasty when we turn them down). What can we do?, it is really turning my wife off the whole lifestyle.
  
  BIG problem, easy solution. Gold and Silver members can now block replies from from each individual membership group (Single males, Married Males joining as a single, Couples, Single Ladies... etc. I hated to do it, but it became a necessary option and one the everyone seems to like, except the males :-) ... Sandi
  
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• How to I find my mailbox?
  
  Easy, just log into my members area, an click on "My Mailbox" on the blue navigation bar.
  
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• Sandi, when I receive a reply to my ad how will I know about it?
  
  Each time you get a reply a notification Email is sent to the email address that you used to register with.
  
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• we are Bronze members but cannot access new mail. we understand you want us to upgrade and we are considering but we thought our "Sandi bucks" allowed some access to some members trying to contact us. thanks a lot we like tryst mag because it seems small and personal but we are not sure if it fits our needs thank you Mary and Darrell
  
  As a Bronze Member you only have access to the first 5 Emails in you InBox at any time.... Since you have not replied to any of the 14 messages in your InBox (you need to Reply to a message before you can delete it) you do not have access to the rest of your messages. Once you reply to a message the delete option automatically appears. It costs 1 SandiBuck to read each message (you get 5 free each week when you update your ad) To reply to a message that you have already read is Free.... Sandi
  
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• What are these "SandiBuck" things?
  
  "SandiBucks" only apply to Bronze Members (Silver and Gold Members have unlimited "SandiBucks")and they are like money. You spend them to reply to an online Ad and you spend them to read mail in your InBox. Each week when you update your ad you get a maximum of 5 more to spend as you like.... Sandi
  
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• Hi I just renewed my ad but I am not sure how to access the remaining 8 emails in my mailbox. Do I have to reply to the 5 previous before I can access them. And is a reply free to send because the one spot in the mailbox said replies are free, but I have tried a few times during the past week but couldn't because I ran out of "SandiBucks". And since I only have 5 as of today I will not be able to reply and view my messages if I have to use SandiBucks to send a reply. Thanks
  
  Yes you need to reply and then delete them out of your InBox before you can see the rest of your replies Bronze members can only see a maximum of 5 replies in their InBox at any one time). Yes responding to an ad in your InBox is free (once you have read it, it costs one SandiBuck to read each reply) Yes you only get 5 SandiBucks each week when you update your ad. Once they are gone you need to wait till you can update your free ad again to get more. Of course Gold and Silver Members get unlimited SandiBucks and can reply to and read as many ad replies as they like (She says in another shameless plug to get you to upgrade your membership :-) ...Sandi
  
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Tryst Magazine, 99 Bronte Rd., Suite 69, Oakville, Ontario, Canada, L6L 3B7 (905) 847-5351