FAQ

• HI Sandi we like the new set up but we are not able to add to our photo album section. So far we have only three can you please email us on how to increase our album and what the difference is between the different settings for the photos. Thanks again and great job on the new site. xoxoxoxo
  
  
• Hi Sandi, When I log onto the TrystMag site I am told that I have three unread messages in my InBox. Today I also received two notices that there were messages waiting for me but I do not see them in the InBox at all. I am puzzled as this has not occurred in the past.
  
  
• Having trouble with sandibucks..if I have messages and bucks why cant i view new messages to me by silver or gold
  
  
• Dear Sandi or Ted: I am confused! There was no message from anyone in my mailbox when I accessed it on April 24th, and yet you now say you have deleted a message that was in there for 60 days? Was it a message I had sent or I had received? Thanks,
  
  
• Hello. Awhile back we questioned an\about sending out emails and people not being sincere enough to reply back to our responses. We since we renewed our membership again, we have responded to numerous adds again. Some have responded back and others have read our email responses but have not responded back. Our question is to what is our recourse of action. We realize we may not be everyones match but being ignored is inconsiderate. We deleted recently several emails that were not read and a couple that were read but no responses back.. Any info would be greatly appreciated.
  
  
• hi Sandi or Ted: I rec'd a couple of "we deleted a message from your mailbox". I don't understand what this means... also "this is an outgoing e-mail address only". I understand e-mail being deleted if they are over 60 days, does recent incoming e-mail get deleted?... and because it is an outgoing e-mail address... can the mailbox not receive incoming e-mail? Tks
  
  
• How do I delete messages when they do not have a box next to them to click and delete? Thanks, Bill
  
  
• Don't like the new mail system. Each time you open the mail you are docked a buck, even if you have already read it. Have also taken away some of the searches for bronze members.
  
  
• If you check my out box you will see that I have several emails sent out and NOT a single reply to any of them. some of them even a month old. This is totally unacceptable. I at least wold respect some kind of response.
  
  
• Sandi/Ted, Been supporters of both the magazine and the website since 94' Not sure how everyone else feels about the new email system but we think it sucks....not getting anywhere near the mail we used to get...once we reply we don't hear from bronze members again...we originally signed up for a DIRECT email ad and subsequently met lots of people...since the new system started we can't seem to hook up with anyone who replies....do they have to pay to get our reply??? Bottom line is the new system just isn't working for us...we would much rather pay a higher fee if required than be subject to "supervised" email...Don't like the new system...the sooner it goes back the better...cheers and have a great day...D&L
  
  

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• HI Sandi we like the new set up but we are not able to add to our photo album section. So far we have only three can you please email us on how to increase our album and what the difference is between the different settings for the photos. Thanks again and great job on the new site. xoxoxoxo
  
  The upload a photo option is pretty self explanatory but If you're having problems just send me your photos and I will attach them for you.... you are allowed up to 25... Public photos are public.... the ad photo goes with your ad (you only get one) hidden photos are not available to anyone (but all can be attached to your replies) and Private photos are for an option we are still working on that will allow you to give the password to them to selected persons so they can see them... you will be able to change the password at any time to control who has access.... Sandi
  
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• Hi Sandi, When I log onto the TrystMag site I am told that I have three unread messages in my InBox. Today I also received two notices that there were messages waiting for me but I do not see them in the InBox at all. I am puzzled as this has not occurred in the past.
  
  That is because you have 9 messages in you InBox... as a free member you are only able to see 5 .... first you must reply to an ad before you can delete it so you can see the other messages.... paid members of course have full access to all of the Emails in their mail box.... Sandi
  
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• Having trouble with sandibucks..if I have messages and bucks why cant i view new messages to me by silver or gold
  
  Most likely because as a bronze member you can only access 5 Emails in your InBox at any one time. In order to view more you either have to upgrade your membership to Gold or Silver or reply to the current InBox messages and then delete them.... Sandi
  
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• Dear Sandi or Ted: I am confused! There was no message from anyone in my mailbox when I accessed it on April 24th, and yet you now say you have deleted a message that was in there for 60 days? Was it a message I had sent or I had received? Thanks,
  
  The same message gets sent for both your InBox and your OutBox.... Emails in both get deleted after 60 days...I have no way of checking which box it was... since the message was deleted.. Sandi
  
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• Hello. Awhile back we questioned an\about sending out emails and people not being sincere enough to reply back to our responses. We since we renewed our membership again, we have responded to numerous adds again. Some have responded back and others have read our email responses but have not responded back. Our question is to what is our recourse of action. We realize we may not be everyones match but being ignored is inconsiderate. We deleted recently several emails that were not read and a couple that were read but no responses back.. Any info would be greatly appreciated.
  
  Your best bet would be send them another reply ( as a Silver member you have unlimited access to Emails) and remind them you are still waiting on a reply.... The user can not delete the response until they reply to it BUT it seems that some members are just plain rude.... The problem is way better than it was...but to be honest I don't know how to fix it completely( aside from going to their house and whacking them on the head with a 2 x 4) ....Sandi
  
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• hi Sandi or Ted: I rec'd a couple of "we deleted a message from your mailbox". I don't understand what this means... also "this is an outgoing e-mail address only". I understand e-mail being deleted if they are over 60 days, does recent incoming e-mail get deleted?... and because it is an outgoing e-mail address... can the mailbox not receive incoming e-mail? Tks
  
  The only Emails that get deleted are for Bronze members and only Emails that are over 60 days old get deleted... whether they are read or not... the notification is sent from an outgoing Email address... if you reply to that Email address.... chances are you will not get a reply
  
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• How do I delete messages when they do not have a box next to them to click and delete? Thanks, Bill
  
  First you need to reply to the message... then the delete option "magically" appears :-) .... Sandi
  
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• Don't like the new mail system. Each time you open the mail you are docked a buck, even if you have already read it. Have also taken away some of the searches for bronze members.
  
  Yes you get docked a buck (which I give you 5 of for free every week, so it did not really cost you anything) and it only costs once... you can read each mail as often as you like for free.... and with the new postal code/distance search the area code search became inefficient and redundant.... Sandi
  
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• If you check my out box you will see that I have several emails sent out and NOT a single reply to any of them. some of them even a month old. This is totally unacceptable. I at least wold respect some kind of response.
  
  I'm sorry, but I have no way at all to force a member to return to my site and answer their Ad Replies. I send out a notification that they have a reply waiting but if they choose not to return and pick it up it is their choice. At least with the new system you know that they have not read it.... Sandi
  
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• Sandi/Ted, Been supporters of both the magazine and the website since 94' Not sure how everyone else feels about the new email system but we think it sucks....not getting anywhere near the mail we used to get...once we reply we don't hear from bronze members again...we originally signed up for a DIRECT email ad and subsequently met lots of people...since the new system started we can't seem to hook up with anyone who replies....do they have to pay to get our reply??? Bottom line is the new system just isn't working for us...we would much rather pay a higher fee if required than be subject to "supervised" email...Don't like the new system...the sooner it goes back the better...cheers and have a great day...D&L
  
  Any complaints so far have been operational problems (most of my members don't seem to be able to follow instructions). The poll in the members area is 99 % positive, so it looks like it is going to stay. Not sure why you're not getting any mail. Bronze members have always been restricted to 5 replies a week, and that did not change, all that did change is they pay one of their "SandiBucks" to read your reply, but they still get 5 free each week so I'm not sure where to problem is. I think the traceability of when a user reads your reply and forcing them to reply one way or another before they can delete it from their InBox is the best thing about the new system AND not one complaint about someone not getting a reply from a reply they sent out since the new system went online, also there is nothing to stop you from putting your Email address in the body of your reply and communicating that way.... nothing has really changed except the traceability.... .... Sandi
  
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